Windows Update Error Code 80072F8F [Fixed]- (+1 8583265662)

HP Tech Support
4 min readMay 14, 2024

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Encountering error code 80072F8F during a Windows update can be frustrating. This error typically indicates an issue with the SSL connection between Windows Update and the Microsoft server. However, fear not! In this comprehensive guide, we’ll delve into the understanding, causes, and effective solutions for resolving Windows update error 80072F8F.

Windows Update Error 80072F8F

Understanding Windows Update Error 80072F8F

Error code 80072F8F is a generic error generated by Windows Update, signaling a problem with the SSL connection to the Microsoft server. It commonly manifests in the error log after a failed update attempt, often accompanied by a message stating, Your computer’s date and time appear to be out of sync with an update certificate.

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Causes of Windows Update Error 80072F8F

Incorrect Time and Date Settings: Mismatched time and date settings between your computer and the Microsoft server can disrupt the SSL connection, triggering error 80072F8F.

Missing Root Certificate Update: If the SSL certificate used for the connection is not trusted, the update process may fail. This can occur due to the absence of a trusted root certificate authority.

3rd-Party Firewall Interference: Certain third-party firewalls may interfere with the SSL connection, causing Windows Update to terminate unexpectedly.

Invalid Proxy Settings: Malware or misconfigured proxy settings can hijack the SSL connection, leading to the occurrence of error code 80072F8F.

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How to Fix Windows Update Error 80072F8F

Setting the Correct Time and Date:

Ensure your computer’s time and date settings are accurate by following the steps outlined in Method 1. This helps synchronize with the Microsoft server and resolves SSL connection issues.

Checking for Invalid Proxy Settings:

Disable any proxy settings and restart your computer to eliminate potential SSL connection disruptions caused by proxy servers, as detailed in Method 2.

Installing the Root Certificate Update:

Manually download and install the root certificate update from the Microsoft Update Catalog, as described in Method 3, to address SSL certificate trust issues.

Disabling the 3rd-Party Firewall:

Temporarily disable any third-party firewalls, such as Zone Alarm, and attempt the update again to rule out firewall conflicts, as suggested in Method 4.

Safety Tips for Windows Update Error 80072F8F

  • Avoid using multiple firewalls simultaneously to prevent SSL connection conflicts.
  • Regularly check and update your computer’s time and date settings to maintain synchronization with the Microsoft server.
  • Be cautious of malware that may alter proxy settings and compromise SSL connections.

By understanding the underlying causes and implementing the recommended solutions, you can effectively troubleshoot and resolve Windows update error 80072F8F. Remember to follow each method carefully until you find the one that works best for your situation. Should you encounter any challenges, don’t hesitate to seek further assistance or professional support.

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FAQs for Windows update error 80072F8F

What is Windows update error 80072F8F?
Windows update error 80072F8F is a generic error code indicating a problem with the SSL (Secure Sockets Layer) connection between Windows Update and the Microsoft server. It often occurs when there are issues with the SSL certificate used for the connection, leading to update failures.

Why does Windows update error 80072F8F occur?
Error code 80072F8F may occur due to several reasons, including:

  • Incorrect time and date settings on the computer.
  • Missing root certificate updates, causing the SSL certificate to be untrusted.
  • Interference from third-party firewalls blocking the SSL connection.
  • Invalid proxy settings, often caused by malware or misconfiguration.

How can I troubleshoot and fix Windows update error 80072F8F?
To troubleshoot and fix error 80072F8F, you can try the following methods:

  • Ensure correct time and date settings.
  • Check for and disable invalid proxy settings.
  • Install the root certificate update from the Microsoft Update Catalog.
  • Temporarily disable third-party firewalls.
  • Follow the specific steps outlined in the comprehensive guide provided.

Are there specific solutions for resolving SSL certificate trust issues?
Yes, installing the root certificate update from the Microsoft Update Catalog is an effective solution for resolving SSL certificate trust issues. This ensures that the SSL connection between Windows Update and the Microsoft server is secure and trusted.

What precautions should I take to prevent SSL connection disruptions during Windows updates?
To prevent SSL connection disruptions during Windows updates, consider the following precautions:

  • Avoid using multiple firewalls simultaneously to prevent conflicts.
  • Regularly check and update your computer’s time and date settings to stay synchronized with the Microsoft server.
  • Be cautious of malware that may alter proxy settings and compromise SSL connections.

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